Frequently Asked Questions
Everything you need to know about Liberal Jewellery.
What materials are used in Liberal Jewellery pieces?
We use premium materials including 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that earrings are non-returnable due to hygiene reasons.
Does your jewellery tarnish over time?
Our pieces are treated with an anti-tarnish coating; however, we recommend avoiding contact with water, perfumes, and lotions to maintain their shine for years to come.
Can I track my order?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.